Privacy Policy.

Personal data means any information about an individual from which that person can be identified. We collect, use, and store the minimum amount of data required to handle your project. This includes:

• Identity Data: Your first name, last name, and business/trading name.

• Contact Data: Your email address, telephone number, and physical project location/address.

• Project & Brief Data: Technical specifications you provide (dimensions, surface substrates, photographs of your shopfront or wall, existing brand identity or vector graphics assets).

• Financial Data: Bank account details for invoicing and processing payments for completed commissions.

We do not collect any Special Category Personal Data about you (such as health details, race, religion, or political affiliations).

We only use your data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• Performance of a Contract: To review your project inquiry framework, provide an accurate estimate and timeline analysis, and execute your signwriting commission.

• Legitimate Interests: To manage our relationship with you, update you on workshop timelines, and protect our business operations.

• Legal Compliance: Where we need to comply with a legal or regulatory obligation (such as tax accounting laws).

We do not sell, rent, or trade your data. To run our studio, we share minimal data with trusted third-party service providers who assist us:

• Website Hosting & Tools: Our website platform (Squarespace) handles our project inquiry form framework and site infrastructure.

• Business Tools: Email providers, accounting platforms, and financial institutions handling your invoices.

All third parties are legally required to respect the security of your personal data and treat it in accordance with the law.

Some of our cloud service providers (such as Squarespace) are based outside the UK and the European Economic Area (EEA). Whenever your data is transferred outside the UK or EEA, we ensure it receives a similar degree of protection by ensuring appropriate legal safeguards (such as Standard Contractual Clauses or adequacy regulations) are in place.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorisation.

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (usually 7 years for financial records to satisfy HMRC).

Under UK and EU data protection laws, you have rights including:

• The right to access the personal data we hold about you.

• The right to rectification if your data is inaccurate.

• The right to erasure ("the right to be forgotten") under certain conditions.

• The right to restrict or object to our processing of your data.

In accordance with the Data (Use and Access) Act, we operate a dedicated internal data protection complaints procedure. If you have any concerns about how your data has been handled, secure storage, or a data rights request, please contact us directly.

• Contact: Jon Herbert

• Email: hellodollarsigns@gmail.com

• Address: Pax Cottage, British Road, St Agnes, Cornwall. TR5 0TZ.

We will verify your identity, formally acknowledge your complaint within 30 days, investigate the matter thoroughly without undue delay, and provide you with a written outcome. If you remain unsatisfied with our resolution, you have the right to lodge a complaint at any time with the UK Information Commissioner's Office (ICO) or your local EU supervisory authority.